Privacy Policy

1. Information We Collect

We collect various types of information in connection with the services we provide, which may include:

• Personal Identifiable Information (PII): Name, address, email address, phone number, payment information (credit card details, billing address) when you make a purchase, rent a bike, or sign up for services.
• Non-Personal Information: Browser type, operating system, IP address, referral source, length of visit, page views, and website navigation paths. This data is collected using cookies and analytics tools to improve your browsing experience and our website functionality.
• Location Information: If you use our rental services or request delivery, we may collect precise or approximate location information from your device.

2. How We Use Your Information

Your information is used to:

• Process orders, rentals, and service requests.
• Communicate with you regarding your purchases, appointments, and inquiries.
• Provide customer support and respond to your questions.
• Improve our website, products, and services.
• Send you marketing and promotional communications (if you have opted in).
• Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. This includes payment processors, shipping companies, and IT service providers.
• Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

• Secure Socket Layer (SSL) technology to encrypt sensitive information.
• Restricted access to personal data for employees and service providers on a need-to-know basis.
• Regular security audits and updates to our systems.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access and review the personal data we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your personal data, subject to certain legal exceptions.
• Opt-out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly at info@bloomcycles.com.

To exercise any of these rights, please contact us at info@bloomcycles.com.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:

• Help remember and process the items in your shopping cart.
• Understand and save your preferences for future visits.
• Compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn cookies off, some of our services may not function properly.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Changes to Our Privacy Policy

Bloom Cycles reserves the right to update this Privacy Policy at any time. When we do, we will revise the "last updated" date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below: